{"id":103,"date":"2012-01-05T08:17:00","date_gmt":"2012-01-05T08:17:00","guid":{"rendered":"http:\/\/pheonixsolutions.com\/?p=103"},"modified":"2026-05-31T09:28:41","modified_gmt":"2026-05-31T03:58:41","slug":"whitelist-a-domain-in-assp-spam-filter","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/blog\/whitelist-a-domain-in-assp-spam-filter\/","title":{"rendered":"How to Whitelist a Domain or Email Address in ASSP Spam Filter"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>The Anti-Spam SMTP Proxy (ASSP) is a popular email filtering solution used to protect mail servers from spam and malicious emails. In some cases, legitimate domains or email addresses may be incorrectly flagged or blocked by ASSP, causing valid emails to be rejected or filtered as spam.<\/p>\n\n\n\n<p>This guide explains how to whitelist an entire domain or a specific email address in ASSP using either the server configuration files or the ASSP web interface.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p>Before proceeding, ensure the following requirements are met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Root access to the server (for file-based configuration).<\/li>\n\n\n\n<li>SSH access to the server.<\/li>\n\n\n\n<li>ASSP Spam Filter installed and running.<\/li>\n\n\n\n<li>Access to the ASSP web interface or cPanel ASSP Deluxe plugin.<\/li>\n\n\n\n<li>Basic knowledge of Linux command-line operations.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Method 1: Whitelist Using the ASSP Configuration File<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Edit the Whitelist File<\/h3>\n\n\n\n<p>Log in to the server via SSH and open the <code>whitedomains.txt<\/code> file:<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">vi \/usr\/local\/assp\/files\/whitedomains.txt\n<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Add the Domain or Email Address<\/h3>\n\n\n\n<p>Add the domain name or specific email address you want to whitelist.<\/p>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">domain.com\nuser@domain.com\nadmin@example.com\n<\/pre>\n\n\n\n<p>Save the file and exit the editor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Rebuild the ASSP Spam Database<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to cPanel.<\/li>\n\n\n\n<li>Open <strong>Grscripts ASSP Deluxe<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Rebuild SPAMdb<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>This will update ASSP with the newly added whitelist entries.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Method 2: Whitelist Using the ASSP Web Interface<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Access the ASSP Web Interface<\/h3>\n\n\n\n<p>Log in to the ASSP web interface through cPanel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Open the Whitelisting Section<\/h3>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>Whitelisting Domains<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Add Whitelist Entries<\/h3>\n\n\n\n<p>In the <strong>Whitelist Domain or Address<\/strong> field, enter the domain name or email address you want to whitelist.<\/p>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">domain.com\nuser@domain.com\n<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Apply Changes<\/h3>\n\n\n\n<p>Scroll to the bottom of the page and click:<\/p>\n\n\n\n<p><strong>Apply Changes<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Log Out<\/h3>\n\n\n\n<p>Log out of the ASSP web interface after saving the changes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 6: Rebuild the Spam Database<\/h3>\n\n\n\n<p>Return to <strong>ASSP Deluxe<\/strong> in cPanel and select <strong>Rebuild SPAMdb<\/strong> to apply the changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Verification<\/h2>\n\n\n\n<p>After rebuilding the spam database:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Send a test email from the whitelisted domain or email address.<\/li>\n\n\n\n<li>Confirm that the message is delivered successfully.<\/li>\n\n\n\n<li>Review ASSP logs if necessary to verify that the sender is being matched against the whitelist.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Whitelisting domains and email addresses in ASSP ensures that trusted senders are not mistakenly blocked by spam filtering rules. Administrators can perform this task either by directly modifying the <code>whitedomains.txt<\/code> configuration file or through the ASSP web interface. After making any whitelist changes, rebuilding the ASSP spam database is required to ensure the new entries take effect.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction The Anti-Spam SMTP Proxy (ASSP) is a popular email filtering solution used to protect mail servers from spam and malicious emails. In some cases, legitimate domains or email addresses may be incorrectly flagged or blocked by ASSP, causing valid emails to be rejected or filtered as spam. This guide&hellip; <a href=\"https:\/\/pheonixsolutions.com\/blog\/whitelist-a-domain-in-assp-spam-filter\/\" class=\"more-link read-more\" rel=\"bookmark\">Continue Reading <span class=\"screen-reader-text\">How to Whitelist a Domain or Email Address in ASSP Spam Filter<\/span><i class=\"fa fa-arrow-right\"><\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":{"0":"post-103","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-uncategorized","7":"h-entry","9":"h-as-article"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pheonix Solutions - We Empower Your Business Growth<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/blog\/whitelist-a-domain-in-assp-spam-filter\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pheonix Solutions - We Empower Your Business Growth\" \/>\n<meta property=\"og:description\" content=\"Introduction The Anti-Spam SMTP Proxy (ASSP) is a popular email filtering solution used to protect mail servers from spam and malicious emails. 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