{"id":64,"date":"2012-02-23T10:33:00","date_gmt":"2012-02-23T10:33:00","guid":{"rendered":"http:\/\/pheonixsolutions.com\/?p=64"},"modified":"2026-05-24T12:53:35","modified_gmt":"2026-05-24T07:23:35","slug":"not-able-to-restart-pure-ftpd-421-unknown-authentication-method-extauthvarrunftpd-sock","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/blog\/not-able-to-restart-pure-ftpd-421-unknown-authentication-method-extauthvarrunftpd-sock\/","title":{"rendered":"Not able to restart Pure-FTPd: 421 Unknown authentication method: extauth:\/var\/run\/ftpd.sock"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Introduction<\/h3>\n\n\n\n<p>Pure-FTPd is a widely used FTP server in cPanel environments for managing file transfers securely and efficiently. However, administrators may occasionally encounter service restart failures caused by configuration conflicts or unsupported authentication settings. One common error is <strong>\u201c421 Unknown authentication method: extauth:\/var\/run\/ftpd.sock\u201d<\/strong>, which prevents Pure-FTPd from starting properly. In this guide, we\u2019ll explain the cause of this issue and walk through the steps to resolve it quickly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Error Message<\/h3>\n\n\n\n<p>While restarting the Pure-FTPd service, you may see an output similar to this:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Stopping pure-config.pl: cat: \/var\/run\/pure-ftpd.pid: No such file or directorykill: usage: kill &#91;-s sigspec | -n signum | -sigspec] pid | jobspec ... or kill -l &#91;sigspec]Stopping pure-authd:Starting pure-config.pl: Running: \/usr\/local\/sbin\/pure-ftpd -O clf:\/var\/log\/xferlog --daemonize -A -c50 -B -C8 -D -fftp -H -I15 -lextauth:\/var\/run\/ftpd.sock -L10000:8 -m4 -s -U133:022 -u100 -Oxferlog:\/usr\/local\/apache\/domlogs\/ftpxferlog -k99 -Z -Y1 -JHIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3\/usr\/local\/sbin\/pure-ftpd: invalid option -- O421 Unknown authentication method: extauth:\/var\/run\/ftpd.sock&#91;FAILED]Starting pure-authd:<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">Cause of the Issue<\/h3>\n\n\n\n<p>This issue typically occurs due to an incorrect or conflicting <strong>Pure-FTPd configuration setting<\/strong>, particularly the <code>CallUploadScript<\/code> directive. When this option is enabled, it may cause Pure-FTPd to use an unsupported authentication method, resulting in the restart failure.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Solution<\/h3>\n\n\n\n<p>Follow the steps below to fix the issue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Check the Pure-FTPd Configuration File<\/h3>\n\n\n\n<p>Verify whether the <code>CallUploadScript<\/code> option is enabled in the main Pure-FTPd configuration file:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>grep -i CallUploadScript \/etc\/pure-ftpd.conf<\/code><\/pre>\n\n\n\n<p>Expected output:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>#CallUploadScript yes<\/code><\/pre>\n\n\n\n<p>If you see:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>CallUploadScript yes<\/code><\/pre>\n\n\n\n<p>it means the option is active and needs to be disabled.<\/p>\n\n\n\n<p>Edit the configuration file:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>vi \/etc\/pure-ftpd.conf<\/code><\/pre>\n\n\n\n<p>Find the following line:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>CallUploadScript yes<\/code><\/pre>\n\n\n\n<p>Comment it out by adding <code>#<\/code> at the beginning:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>#CallUploadScript yes<\/code><\/pre>\n\n\n\n<p>Save the file and exit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Check cPanel Pure-FTPd Configuration<\/h3>\n\n\n\n<p>cPanel may also store this directive in its internal configuration file. Check whether the same setting exists:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>cat \/var\/cpanel\/conf\/pureftpd\/main | grep CallUploadScript<\/code><\/pre>\n\n\n\n<p>If the output shows:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>CallUploadScript=yes<\/code><\/pre>\n\n\n\n<p>remove that line from the file.<\/p>\n\n\n\n<p>Edit the file:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>vi \/var\/cpanel\/conf\/pureftpd\/main<\/code><\/pre>\n\n\n\n<p>Delete the line:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>CallUploadScript=yes<\/code><\/pre>\n\n\n\n<p>Save the changes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Restart the Pure-FTPd Service<\/h3>\n\n\n\n<p>After making the configuration changes, restart the FTP service:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\/etc\/init.d\/pure-ftpd restart<\/code><\/pre>\n\n\n\n<p>Or on newer systems:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>systemctl restart pure-ftpd<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">Verify the Fix<\/h3>\n\n\n\n<p>Check the service status to confirm that Pure-FTPd started successfully:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>systemctl status pure-ftpd<\/code><\/pre>\n\n\n\n<p>If the service starts without errors, the issue has been resolved.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n\n\n<p>The <strong>421 Unknown authentication method: extauth:\/var\/run\/ftpd.sock<\/strong> error is usually caused by an incorrect <code>CallUploadScript<\/code> setting in the Pure-FTPd configuration. Disabling this directive in both the main configuration file and cPanel\u2019s internal config typically resolves the issue and allows the FTP service to restart normally.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Pure-FTPd is a widely used FTP server in cPanel environments for managing file transfers securely and efficiently. However, administrators may occasionally encounter service restart failures caused by configuration conflicts or unsupported authentication settings. One common error is \u201c421 Unknown authentication method: extauth:\/var\/run\/ftpd.sock\u201d, which prevents Pure-FTPd from starting properly. In&hellip; <a href=\"https:\/\/pheonixsolutions.com\/blog\/not-able-to-restart-pure-ftpd-421-unknown-authentication-method-extauthvarrunftpd-sock\/\" class=\"more-link read-more\" rel=\"bookmark\">Continue Reading <span class=\"screen-reader-text\">Not able to restart Pure-FTPd: 421 Unknown authentication method: extauth:\/var\/run\/ftpd.sock<\/span><i class=\"fa fa-arrow-right\"><\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":{"0":"post-64","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"hentry","6":"category-uncategorized","7":"h-entry","9":"h-as-article"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pheonix Solutions - We Empower Your Business Growth<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/blog\/not-able-to-restart-pure-ftpd-421-unknown-authentication-method-extauthvarrunftpd-sock\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pheonix Solutions - We Empower Your Business Growth\" \/>\n<meta property=\"og:description\" content=\"Introduction Pure-FTPd is a widely used FTP server in cPanel environments for managing file transfers securely and efficiently. 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