{"id":1010,"date":"2021-04-08T08:58:03","date_gmt":"2021-04-08T08:58:03","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=1010"},"modified":"2026-05-10T01:09:26","modified_gmt":"2026-05-10T01:09:26","slug":"how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/04\/08\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\/","title":{"rendered":"How to solve 403 Forbidden error while trying to access the sub directory in File Manager through browser"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>A <strong>403 Forbidden<\/strong> error occurs when the web server understands the request but refuses to allow access to the requested directory or file. This issue commonly appears when trying to access a subdirectory through a browser, especially on Apache or Nginx web servers hosted on cPanel\/WHM servers.<\/p>\n\n\n\n<p>The error may occur due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect file or folder permissions<\/li>\n\n\n\n<li>Missing index files<\/li>\n\n\n\n<li>Improper <code>.htaccess<\/code> rules<\/li>\n\n\n\n<li>Disabled directory listing<\/li>\n\n\n\n<li>Ownership issues<\/li>\n\n\n\n<li>Security restrictions from ModSecurity or server configuration<\/li>\n<\/ul>\n\n\n\n<p>This guide explains how to identify and resolve the 403 Forbidden error while accessing subdirectories through a browser.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pre-Requisites<\/h2>\n\n\n\n<p>Before proceeding, ensure you have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to cPanel File Manager or SSH<\/li>\n\n\n\n<li>Correct domain\/subdomain configured<\/li>\n\n\n\n<li>Basic understanding of Linux file permissions<\/li>\n\n\n\n<li>Backup of website files and configuration<\/li>\n\n\n\n<li>Access to Apache\/Nginx configuration if required<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">IMPLEMENTATION<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"173\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/WhatsApp-Image-2021-04-05-at-5.28.22-PM.png\" alt=\"\" class=\"wp-image-1011\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/WhatsApp-Image-2021-04-05-at-5.28.22-PM.png 700w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/WhatsApp-Image-2021-04-05-at-5.28.22-PM-300x74.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/WhatsApp-Image-2021-04-05-at-5.28.22-PM-150x37.png 150w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p><strong>Step 1: <\/strong>Login to cPanel and open File Manager in the FILES section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"453\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/Screen-Shot-2021-04-08-at-12.52.04-PM-1024x453.png\" alt=\"\" class=\"wp-image-1013\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/Screen-Shot-2021-04-08-at-12.52.04-PM-1024x453.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/Screen-Shot-2021-04-08-at-12.52.04-PM-300x133.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/Screen-Shot-2021-04-08-at-12.52.04-PM-768x340.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/Screen-Shot-2021-04-08-at-12.52.04-PM-1536x679.png 1536w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/Screen-Shot-2021-04-08-at-12.52.04-PM-150x66.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/Screen-Shot-2021-04-08-at-12.52.04-PM.png 1628w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 2:<\/strong>  Create .htaccess file in the public_html directory and enter the below content in that file.<br><strong><code>DirectoryIndex index.php index.html index.htm<br>Options +Indexes<\/code><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"492\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/2-1.png\" alt=\"\" class=\"wp-image-1017\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/2-1.png 998w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/2-1-300x148.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/2-1-768x379.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/2-1-150x74.png 150w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<p>Now you can access the subdirectories.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The 403 Forbidden error while accessing a subdirectory is usually caused by permission issues, restrictive <code>.htaccess<\/code> rules, missing index files, or server security settings. By systematically checking permissions, ownership, Apache configuration, ModSecurity, and server logs, the issue can be identified and resolved effectively. Always maintain backups before modifying server configurations or security settings on production environments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction A 403 Forbidden error occurs when the web server understands the request but refuses to allow access to the requested directory or file. This issue commonly appears when trying to access a subdirectory through a browser, especially on Apache or Nginx web servers hosted on cPanel\/WHM servers. The error may occur due to: This ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/04\/08\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,2,4],"tags":[88,90,89],"class_list":["post-1010","post","type-post","status-publish","format-standard","hentry","category-dedicated-hosting","category-shared-hosting","category-vps-hosting","tag-htaccess","tag-403-forbidden-error","tag-file-manager"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to solve 403 Forbidden error while trying to access the sub directory in File Manager through browser - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/04\/08\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to solve 403 Forbidden error while trying to access the sub directory in File Manager through browser - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Introduction A 403 Forbidden error occurs when the web server understands the request but refuses to allow access to the requested directory or file. This issue commonly appears when trying to access a subdirectory through a browser, especially on Apache or Nginx web servers hosted on cPanel\/WHM servers. The error may occur due to: This ..Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/04\/08\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\/\" \/>\n<meta property=\"og:site_name\" content=\"PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-08T08:58:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-10T01:09:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/04\/WhatsApp-Image-2021-04-05-at-5.28.22-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"173\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"knowledge-base\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"knowledge-base\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2021\\\/04\\\/08\\\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2021\\\/04\\\/08\\\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\\\/\"},\"author\":{\"name\":\"knowledge-base\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/#\\\/schema\\\/person\\\/24ddfd756e23cf1ce3c8e5f0fb309e6b\"},\"headline\":\"How to solve 403 Forbidden error while trying to access the sub directory in File Manager through browser\",\"datePublished\":\"2021-04-08T08:58:03+00:00\",\"dateModified\":\"2026-05-10T01:09:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2021\\\/04\\\/08\\\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\\\/\"},\"wordCount\":237,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2021\\\/04\\\/08\\\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/WhatsApp-Image-2021-04-05-at-5.28.22-PM.png\",\"keywords\":[\".Htaccess\",\"403 Forbidden Error\",\"File Manager\"],\"articleSection\":[\"Dedicated Hosting\",\"Shared hosting\",\"VPS Hosting\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2021\\\/04\\\/08\\\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2021\\\/04\\\/08\\\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\\\/\",\"url\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2021\\\/04\\\/08\\\/how-to-solve-403-forbidden-error-while-trying-to-access-the-sub-directory-in-file-manager-through-browser\\\/\",\"name\":\"How to solve 403 Forbidden error while trying to access the sub directory in File Manager through browser - 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This issue commonly appears when trying to access a subdirectory through a browser, especially on Apache or Nginx web servers hosted on cPanel\/WHM servers. 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