{"id":1544,"date":"2022-07-08T13:04:47","date_gmt":"2022-07-08T13:04:47","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=1544"},"modified":"2026-06-04T10:48:25","modified_gmt":"2026-06-04T10:48:25","slug":"how-to-manually-restore-a-cpanel-account-from-jetbackup-generated-backups","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2022\/07\/08\/how-to-manually-restore-a-cpanel-account-from-jetbackup-generated-backups\/","title":{"rendered":"How to manually restore a cPanel account from JetBackup-generated backups"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>JetBackup allows administrators to create and manage backups for cPanel accounts. In situations where accounts need to be migrated to another server or restored manually, JetBackup-generated backups can be converted into the cPanel backup format and restored using the native cPanel restore utility.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Root or SSH access to the cPanel server<\/li>\n\n\n\n<li>Access to the JetBackup backup destination<\/li>\n\n\n\n<li>JetBackup-generated backup files available<\/li>\n\n\n\n<li>Sufficient disk space on the destination server<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Implementation<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Download the Backup Snapshot Folder<\/h3>\n\n\n\n<p>Access your backup destination and download the backup snapshot folder to the cPanel server.<\/p>\n\n\n\n<p>Path example:<\/p>\n\n\n\n<p>\/path\/to\/backup_folder\/jetbackup_1_1_{UNIQUE_JOB_ID}\/{USERNAME}\/snap.2015-10-29.031006<\/p>\n\n\n\n<p>Note:<br>The &#8220;snap&#8221; folders contain the actual backups, and the backup date is included in the folder name.<\/p>\n\n\n\n<p>To verify that you are using the correct backup folder, ensure it contains the following directories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>homedir<\/li>\n\n\n\n<li>mysql<\/li>\n<\/ul>\n\n\n\n<p>Once the snapshot folder has been downloaded, log in to the cPanel server via SSH.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Uncompress Databases (If Required)<\/h3>\n\n\n\n<p>If the option <strong>&#8220;Compress databases&#8221; on the backup process<\/strong> was enabled, uncompress the database files before proceeding.<\/p>\n\n\n\n<p>cd {SNAP_FOLDER_PATH}\/mysql<\/p>\n\n\n\n<p>gzip -d {DATABASE_NAME}.sql.gz<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Create a cPanel Backup Archive<\/h3>\n\n\n\n<p>Create a tar archive of the backup contents using the cPanel backup naming format.<\/p>\n\n\n\n<p>Make sure to replace USERNAME with the correct cPanel username.<\/p>\n\n\n\n<p>tar -czvf ~\/cpmove-{USERNAME}.tar.gz .<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Move the Backup File<\/h3>\n\n\n\n<p>Copy the generated backup archive to the cPanel server home directory and navigate to the home folder.<\/p>\n\n\n\n<p>cd \/home<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Restore the Account<\/h3>\n\n\n\n<p>Restore the account using the cPanel restore script.<\/p>\n\n\n\n<p>scripts\/restorepkg cpmove-{USERNAME}.tar.gz<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Additional Note<\/h3>\n\n\n\n<p>If you are restoring from a full backup download generated by JetBackup, rename the downloaded archive file to the cPanel backup naming format before restoring.<\/p>\n\n\n\n<p>Example:<\/p>\n\n\n\n<p>cpmove-{USERNAME}.tar.gz<\/p>\n\n\n\n<p>After renaming, proceed with Step 4 and Step 5.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>By converting a JetBackup snapshot into the standard cPanel backup format, you can manually restore accounts on any compatible cPanel server. This method is particularly useful when migrating accounts between servers or recovering data from backup destinations.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction JetBackup allows administrators to create and manage backups for cPanel accounts. In situations where accounts need to be migrated to another server or restored manually, JetBackup-generated backups can be converted into the cPanel backup format and restored using the native cPanel restore utility. Prerequisites Implementation Step 1: Download the Backup Snapshot Folder Access your ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2022\/07\/08\/how-to-manually-restore-a-cpanel-account-from-jetbackup-generated-backups\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[33],"tags":[],"class_list":["post-1544","post","type-post","status-publish","format-standard","hentry","category-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to manually restore a cPanel account from JetBackup-generated backups - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2022\/07\/08\/how-to-manually-restore-a-cpanel-account-from-jetbackup-generated-backups\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to manually restore a cPanel account from JetBackup-generated backups - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Introduction JetBackup allows administrators to create and manage backups for cPanel accounts. 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