{"id":1616,"date":"2022-07-31T22:48:27","date_gmt":"2022-07-31T22:48:27","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=1616"},"modified":"2026-06-07T16:51:14","modified_gmt":"2026-06-07T16:51:14","slug":"how-to-enable-proxyerroroverride-in-whm","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2022\/07\/31\/how-to-enable-proxyerroroverride-in-whm\/","title":{"rendered":"How to enable ProxyErrorOverride in WHM"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Introduction<\/h3>\n\n\n\n<p>ProxyErrorOverride is an Apache directive that allows custom error pages to be displayed instead of the default error messages returned by a backend server or proxy service. In a WHM\/cPanel environment, enabling ProxyErrorOverride can improve the user experience by ensuring that visitors see branded and customized error pages when backend services encounter issues. This is particularly useful for websites that use reverse proxies, load balancers, or application servers behind Apache.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p>Before enabling ProxyErrorOverride in WHM, ensure the following requirements are met:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Root or reseller access to WHM with sufficient privileges.<\/li>\n\n\n\n<li>A server running Apache with the required proxy modules enabled.<\/li>\n\n\n\n<li>Access to Apache configuration files or WHM&#8217;s Apache Configuration interface.<\/li>\n\n\n\n<li>A backup of the current Apache configuration.<\/li>\n\n\n\n<li>Custom error pages configured or available for use.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">IMPLEMENTATION<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Procedure<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to WHM and navigate to WHM \u00bb Service Configuration \u00bb Apache Configuration \u00bb Include Editor:<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-35-1024x443.png\" alt=\"\" class=\"wp-image-1617\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-35-1024x443.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-35-300x130.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-35-768x332.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-35-150x65.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-35.png 1036w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Scroll down to&nbsp;<em>Post VirtualHost Include<\/em>&nbsp;and insert the following:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">ProxyErrorOverride On\n\n<\/pre>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"666\" height=\"586\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-36.png\" alt=\"\" class=\"wp-image-1618\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-36.png 666w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-36-300x264.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2022\/07\/image-36-150x132.png 150w\" sizes=\"auto, (max-width: 666px) 100vw, 666px\" \/><\/figure>\n\n\n\n<p>3. Press the Update button and then the Restart Apache button.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Enabling ProxyErrorOverride in WHM allows administrators to replace backend-generated error messages with custom error pages, creating a more professional and consistent experience for website visitors. By ensuring the necessary prerequisites are met and properly configuring the Apache settings, administrators can improve error handling, branding, and overall website usability while maintaining better control over how errors are presented to users.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction ProxyErrorOverride is an Apache directive that allows custom error pages to be displayed instead of the default error messages returned by a backend server or proxy service. In a WHM\/cPanel environment, enabling ProxyErrorOverride can improve the user experience by ensuring that visitors see branded and customized error pages when backend services encounter issues. This ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2022\/07\/31\/how-to-enable-proxyerroroverride-in-whm\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[33],"tags":[5],"class_list":["post-1616","post","type-post","status-publish","format-standard","hentry","category-whm","tag-cpanel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to enable ProxyErrorOverride in WHM - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2022\/07\/31\/how-to-enable-proxyerroroverride-in-whm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to enable ProxyErrorOverride in WHM - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Introduction ProxyErrorOverride is an Apache directive that allows custom error pages to be displayed instead of the default error messages returned by a backend server or proxy service. 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