{"id":2059,"date":"2023-06-09T04:01:26","date_gmt":"2023-06-09T04:01:26","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=2059"},"modified":"2026-06-22T04:05:53","modified_gmt":"2026-06-22T04:05:53","slug":"how-to-configure-smtp2go-with-the-hosting-server-on-whm","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2023\/06\/09\/how-to-configure-smtp2go-with-the-hosting-server-on-whm\/","title":{"rendered":"How to Configure SMTP2GO with a Hosting Server in WHM\/cPanel"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>SMTP2GO is a reliable and scalable SMTP email delivery service used for sending transactional emails, marketing emails, website contact form emails, and application-based emails. In a WHM\/cPanel hosting server, SMTP2GO can be configured as an external SMTP relay through Exim.<\/p>\n\n\n\n<p>By configuring SMTP2GO in WHM, outgoing emails from the hosting server will be routed through SMTP2GO instead of the local mail server. This helps improve email deliverability, reduce mail rejection issues, avoid spam-related problems, and provide better email tracking through the SMTP2GO dashboard.<\/p>\n\n\n\n<p>This guide explains how to configure SMTP2GO with a WHM\/cPanel hosting server using the Exim Configuration Manager.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p>Before starting the SMTP2GO configuration in WHM, make sure you have the following details:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>WHM root login access.<\/li>\n\n\n\n<li>Active SMTP2GO account.<\/li>\n\n\n\n<li>SMTP2GO SMTP username and password.<\/li>\n\n\n\n<li>Access to Exim Configuration Manager in WHM.<\/li>\n\n\n\n<li>A verified sender domain or sender email address in SMTP2GO.<\/li>\n\n\n\n<li>Basic knowledge of WHM\/cPanel email settings.<\/li>\n\n\n\n<li>Backup of the current Exim configuration before making any changes.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Implementation Steps<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Log in to WHM<\/h3>\n\n\n\n<p>Log in to your WHM panel using the root login credentials.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"911\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.27.38-AM-1024x911.png\" alt=\"\" class=\"wp-image-2075\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.27.38-AM-1024x911.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.27.38-AM-300x267.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.27.38-AM-768x683.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.27.38-AM-150x133.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.27.38-AM.png 1322w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Open Exim Configuration Manager<\/h3>\n\n\n\n<p>In the WHM search bar, search for <strong>Exim Configuration Manager<\/strong> and open it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"310\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.28.10-AM-1024x310.png\" alt=\"\" class=\"wp-image-2076\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.28.10-AM-1024x310.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.28.10-AM-300x91.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.28.10-AM-768x233.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.28.10-AM-1536x465.png 1536w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.28.10-AM-150x45.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.28.10-AM.png 1658w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Go to Advanced Editor<\/h3>\n\n\n\n<p>Click on the <strong>Advanced Editor<\/strong> tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"279\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.07-AM-1024x279.png\" alt=\"\" class=\"wp-image-2077\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.07-AM-1024x279.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.07-AM-300x82.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.07-AM-768x209.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.07-AM-1536x418.png 1536w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.07-AM-150x41.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.07-AM.png 1654w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Add SMTP2GO Authentication Details<\/h3>\n\n\n\n<p>Go to the <strong>AUTH<\/strong> section and add the following code:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>smtp2go_login:\ndriver = plaintext\npublic_name = LOGIN\nclient_send = : USERNAME : PASSWORD\n<\/code><\/pre>\n\n\n\n<p>Replace <code>USERNAME<\/code> and <code>PASSWORD<\/code> with your SMTP2GO SMTP username and password.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Add SMTP2GO Router Configuration<\/h3>\n\n\n\n<p>Go to the <strong>ROUTERSTART<\/strong> section and add the following code:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>send_via_smtp2go:\ndriver = manualroute\ndomains = ! +local_domains\ntransport = smtp2go_smtp\nroute_list = * mail.smtp2go.com\nhost_find_failed = defer\nno_more\n<\/code><\/pre>\n\n\n\n<p>This configuration routes outgoing emails for non-local domains through SMTP2GO.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 6: Add SMTP2GO Transport Configuration<\/h3>\n\n\n\n<p>Go to the <strong>TRANSPORTSTART<\/strong> section and add the following code:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>smtp2go_smtp:\ndriver = smtp\nport = 25\nhosts = mail.smtp2go.com\nhosts_require_auth = &lt;; $host_address\nmessage_linelength_limit = 99999999\n<\/code><\/pre>\n\n\n\n<p>This defines the SMTP2GO SMTP transport method for Exim.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 7: Save the Configuration<\/h3>\n\n\n\n<p>Click the <strong>Save<\/strong> button. WHM will automatically rebuild the Exim configuration and restart Exim.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"222\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.24-AM-1024x222.png\" alt=\"\" class=\"wp-image-2078\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.24-AM-1024x222.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.24-AM-300x65.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.24-AM-768x166.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.24-AM-150x33.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.29.24-AM.png 1430w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 8: Restart Exim Manually if Required<\/h3>\n\n\n\n<p>If Exim does not restart automatically, restart it manually using the below command:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\/etc\/init.d\/exim restart\n<\/code><\/pre>\n\n\n\n<p>Or use:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>systemctl restart exim\n<\/code><\/pre>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 9: Configure Default Address in cPanel<\/h3>\n\n\n\n<p>The default cPanel\/WHM Exim setup may accept emails sent to non-existing email addresses and later generate bounce messages. This can cause backscatter spam.<\/p>\n\n\n\n<p>To prevent this, go to:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>cPanel \u2192 Email \u2192 Default Address\n<\/code><\/pre>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 10: Enable the Discard Option<\/h3>\n\n\n\n<p>Select the option:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Discard the email while your server processes it by SMTP time with an error message\n<\/code><\/pre>\n\n\n\n<p>Then click <strong>Change<\/strong>.<\/p>\n\n\n\n<p>This helps prevent unwanted bounce emails and backscatter spam from your hosting server.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.30.02-AM-1024x763.png\" alt=\"\" class=\"wp-image-2079\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.30.02-AM-1024x763.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.30.02-AM-300x224.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.30.02-AM-768x572.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.30.02-AM-150x112.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2023\/06\/Screen-Shot-2023-06-09-at-9.30.02-AM.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 11: Send a Test Email<\/h3>\n\n\n\n<p>After completing the SMTP2GO configuration, send a test email from any hosted domain or website contact form.<\/p>\n\n\n\n<p>You can verify the email delivery status from the SMTP2GO dashboard.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 12: Verify Exim Mail Logs<\/h3>\n\n\n\n<p>You can also check the Exim mail logs to confirm that emails are routed through SMTP2GO:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>tail -f \/var\/log\/exim_mainlog\n<\/code><\/pre>\n\n\n\n<p>Check whether the outgoing email is connecting to <code>mail.smtp2go.com<\/code>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>SMTP2GO has now been successfully configured as the outgoing SMTP relay for the WHM\/cPanel hosting server. Once the Exim configuration is saved and restarted, all outgoing emails from the server will be routed through SMTP2GO.<\/p>\n\n\n\n<p>Using SMTP2GO with WHM helps improve email deliverability, reduce email rejection issues, track outgoing emails, and avoid common SMTP problems on shared hosting and cPanel servers.<\/p>\n\n\n\n<p>After completing the setup, always send a test email and verify the delivery status from the SMTP2GO dashboard. Also, ensure that the Default Address option is configured properly in cPanel to prevent backscatter spam and unwanted bounce emails.<\/p>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction SMTP2GO is a reliable and scalable SMTP email delivery service used for sending transactional emails, marketing emails, website contact form emails, and application-based emails. In a WHM\/cPanel hosting server, SMTP2GO can be configured as an external SMTP relay through Exim. By configuring SMTP2GO in WHM, outgoing emails from the hosting server will be routed ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2023\/06\/09\/how-to-configure-smtp2go-with-the-hosting-server-on-whm\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[33],"tags":[181],"class_list":["post-2059","post","type-post","status-publish","format-standard","hentry","category-whm","tag-smtp2go"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Configure SMTP2GO with a Hosting Server in WHM\/cPanel - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2023\/06\/09\/how-to-configure-smtp2go-with-the-hosting-server-on-whm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Configure SMTP2GO with a Hosting Server in WHM\/cPanel - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Introduction SMTP2GO is a reliable and scalable SMTP email delivery service used for sending transactional emails, marketing emails, website contact form emails, and application-based emails. 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