{"id":2431,"date":"2024-03-08T18:33:04","date_gmt":"2024-03-08T18:33:04","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=2431"},"modified":"2026-07-06T08:14:14","modified_gmt":"2026-07-06T08:14:14","slug":"how-to-fix-if-mailman-fails-with-an-error-site-list-is-missing","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2024\/03\/08\/how-to-fix-if-mailman-fails-with-an-error-site-list-is-missing\/","title":{"rendered":"How to fix if Mailman fails with an error &#8220;Site list is missing&#8221;"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Mailman is a mailing list management application used in cPanel\/WHM to create and manage email distribution lists. It enables users to send emails to multiple recipients using a single mailing list address. In some cases, Mailman may fail to start and display the error <strong>&#8220;Site list is missing&#8221;<\/strong>, which typically occurs when the default <strong>mailman<\/strong> mailing list has been deleted or is missing. This issue can be resolved by recreating the missing mailing list and restarting the Mailman service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-bd00a13e851a223176fb2cb48db950af\">Root access to the server via SSH, or a user with sudo privileges.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-0b0cf831029a5b851b35cfe2e2c46397\">Access to the server terminal.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-25d8321b92de992e57a6c71f07b341a8\">Basic knowledge of Linux command-line operations.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-c2cfdb29f803ee289af594e4f97efd17\">The Mailman package should already be installed on the server.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Resolution<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Connect to the server via SSH.<\/h3>\n\n\n\n<p>Log in to the server using the root user or a sudo-privileged account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Recreate the missing Mailman mailing list.<\/h3>\n\n\n\n<p>Run the following command:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\/usr\/local\/cpanel\/3rdparty\/mailman\/bin\/newlist\n<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"163\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-08-at-11.54.56-PM-1024x163.png\" alt=\"\" class=\"wp-image-2433\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-08-at-11.54.56-PM-1024x163.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-08-at-11.54.56-PM-300x48.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-08-at-11.54.56-PM-768x122.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-08-at-11.54.56-PM-1536x244.png 1536w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-08-at-11.54.56-PM-2048x325.png 2048w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-08-at-11.54.56-PM-150x24.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Provide the required information.<\/h3>\n\n\n\n<p>When prompted, enter the following details:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Enter the name of the list: mailman\nEnter the email of the person running the list: email@domain.com\nInitial mailman password:\n<\/code><\/pre>\n\n\n\n<p>Replace <code>email@domain.com<\/code> with a valid administrator email address and provide a strong password for the mailing list.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Restart the Mailman service.<\/h3>\n\n\n\n<p>After successfully creating the mailing list, restart the Mailman service using the following command:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>\/scripts\/restartsrv_mailman\n<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"86\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-09-at-12.00.50-AM-1024x86.png\" alt=\"\" class=\"wp-image-2434\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-09-at-12.00.50-AM-1024x86.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-09-at-12.00.50-AM-300x25.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-09-at-12.00.50-AM-768x65.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-09-at-12.00.50-AM-1536x130.png 1536w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-09-at-12.00.50-AM-2048x173.png 2048w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2024\/03\/Screen-Shot-2024-03-09-at-12.00.50-AM-150x13.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Verify the service status.<\/h3>\n\n\n\n<p>Confirm that Mailman has started successfully and the error is no longer displayed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The <strong>&#8220;Site list is missing&#8221;<\/strong> error occurs when the default Mailman mailing list is unavailable. Recreating the missing <strong>mailman<\/strong> mailing list and restarting the Mailman service restores normal functionality. After completing the above steps, verify that the service starts successfully and that mailing list operations work as expected.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Mailman is a mailing list management application used in cPanel\/WHM to create and manage email distribution lists. It enables users to send emails to multiple recipients using a single mailing list address. In some cases, Mailman may fail to start and display the error &#8220;Site list is missing&#8221;, which typically occurs when the default ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2024\/03\/08\/how-to-fix-if-mailman-fails-with-an-error-site-list-is-missing\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[33],"tags":[193],"class_list":["post-2431","post","type-post","status-publish","format-standard","hentry","category-whm","tag-mailman"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to fix if Mailman fails with an error &quot;Site list is missing&quot; - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2024\/03\/08\/how-to-fix-if-mailman-fails-with-an-error-site-list-is-missing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to fix if Mailman fails with an error &quot;Site list is missing&quot; - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Introduction Mailman is a mailing list management application used in cPanel\/WHM to create and manage email distribution lists. 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It enables users to send emails to multiple recipients using a single mailing list address. 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