{"id":716,"date":"2020-11-24T07:41:39","date_gmt":"2020-11-24T07:41:39","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=716"},"modified":"2021-01-30T08:02:41","modified_gmt":"2021-01-30T08:02:41","slug":"cpanel-whm-quotas-issues","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/","title":{"rendered":"cPanel\/WHM Quotas Issues"},"content":{"rendered":"\n

Cpanel\/WHM sometimes has problems with the user quota files causing all users accounts to have unlimited disk space available or 0 megs of disk space in use. Please find the below steps in fixing any quota issues with Cpanel manually or automated.

When you face Quotas Issues, first try the below steps.
1) Log into your server through SSH as the root user.
2) Run the following command \/scripts\/fixquotas<\/span>.

If it is not fixed then try below steps.
1) Find the user account where the quotas are incorrect and login to your server in SSH as root.
2) Go to the users folder and check their disk space being used.
$ cd \/home\/username
$ du -h or try du -hs<\/span>
3) Check \/etc\/passwd<\/span> and \/etc\/shadow<\/span> to make sure there is no weirdness where the username shows up multiple times.
4) Try finding other files owned by the user.
$ find -user username | more<\/span>
5) This will list all files owned by this user that could be affecting the quota reported by Cpanel.
6) Uncompressed backups can cause quota problems, ensure your backups are compressed in the WHM backup options.
7) After your determine the source of the files, remove them and then run the below command.
$ \/scripts\/fixquotas<\/span>
8) If the issue still exists then we need to debug more.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Cpanel\/WHM sometimes has problems with the user quota files causing all users accounts to have unlimited disk space available or 0 megs of disk space in use. Please find the below steps in fixing any quota issues with Cpanel manually or automated. When you face Quotas Issues, first try the below steps.1) Log into your ..<\/p>\n

<\/div>\n

Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,2,4,33],"tags":[5,35,8],"class_list":["post-716","post","type-post","status-publish","format-standard","hentry","category-dedicated-hosting","category-shared-hosting","category-vps-hosting","category-whm","tag-cpanel","tag-quotas","tag-whm"],"yoast_head":"\ncPanel\/WHM Quotas Issues - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"cPanel\/WHM Quotas Issues - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Cpanel\/WHM sometimes has problems with the user quota files causing all users accounts to have unlimited disk space available or 0 megs of disk space in use. Please find the below steps in fixing any quota issues with Cpanel manually or automated. When you face Quotas Issues, first try the below steps.1) Log into your ..Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/\" \/>\n<meta property=\"og:site_name\" content=\"PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-24T07:41:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-30T08:02:41+00:00\" \/>\n<meta name=\"author\" content=\"knowledge-base\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"knowledge-base\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/\"},\"author\":{\"name\":\"knowledge-base\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/#\\\/schema\\\/person\\\/24ddfd756e23cf1ce3c8e5f0fb309e6b\"},\"headline\":\"cPanel\\\/WHM Quotas Issues\",\"datePublished\":\"2020-11-24T07:41:39+00:00\",\"dateModified\":\"2021-01-30T08:02:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/\"},\"wordCount\":215,\"commentCount\":0,\"keywords\":[\"cPanel\",\"Quotas\",\"WHM\"],\"articleSection\":[\"Dedicated Hosting\",\"Shared hosting\",\"VPS Hosting\",\"WHM\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/\",\"url\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/\",\"name\":\"cPanel\\\/WHM Quotas Issues - PheonixSolutions Knowledge-Base\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/#website\"},\"datePublished\":\"2020-11-24T07:41:39+00:00\",\"dateModified\":\"2021-01-30T08:02:41+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/#\\\/schema\\\/person\\\/24ddfd756e23cf1ce3c8e5f0fb309e6b\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/2020\\\/11\\\/24\\\/cpanel-whm-quotas-issues\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"cPanel\\\/WHM Quotas Issues\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/#website\",\"url\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/\",\"name\":\"PheonixSolutions Knowledge-Base\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/#\\\/schema\\\/person\\\/24ddfd756e23cf1ce3c8e5f0fb309e6b\",\"name\":\"knowledge-base\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7203df2304073f631b2bf04267130cc48b8b1a82bb0ec98285125d6bc3cb8ade?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7203df2304073f631b2bf04267130cc48b8b1a82bb0ec98285125d6bc3cb8ade?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7203df2304073f631b2bf04267130cc48b8b1a82bb0ec98285125d6bc3cb8ade?s=96&d=mm&r=g\",\"caption\":\"knowledge-base\"},\"url\":\"https:\\\/\\\/pheonixsolutions.com\\\/knowledge-base\\\/author\\\/knowledge-base\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"cPanel\/WHM Quotas Issues - PheonixSolutions Knowledge-Base","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/","og_locale":"en_US","og_type":"article","og_title":"cPanel\/WHM Quotas Issues - PheonixSolutions Knowledge-Base","og_description":"Cpanel\/WHM sometimes has problems with the user quota files causing all users accounts to have unlimited disk space available or 0 megs of disk space in use. Please find the below steps in fixing any quota issues with Cpanel manually or automated. When you face Quotas Issues, first try the below steps.1) Log into your ..Read more","og_url":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/","og_site_name":"PheonixSolutions Knowledge-Base","article_published_time":"2020-11-24T07:41:39+00:00","article_modified_time":"2021-01-30T08:02:41+00:00","author":"knowledge-base","twitter_card":"summary_large_image","twitter_misc":{"Written by":"knowledge-base","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/#article","isPartOf":{"@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/"},"author":{"name":"knowledge-base","@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/#\/schema\/person\/24ddfd756e23cf1ce3c8e5f0fb309e6b"},"headline":"cPanel\/WHM Quotas Issues","datePublished":"2020-11-24T07:41:39+00:00","dateModified":"2021-01-30T08:02:41+00:00","mainEntityOfPage":{"@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/"},"wordCount":215,"commentCount":0,"keywords":["cPanel","Quotas","WHM"],"articleSection":["Dedicated Hosting","Shared hosting","VPS Hosting","WHM"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/","url":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/","name":"cPanel\/WHM Quotas Issues - PheonixSolutions Knowledge-Base","isPartOf":{"@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/#website"},"datePublished":"2020-11-24T07:41:39+00:00","dateModified":"2021-01-30T08:02:41+00:00","author":{"@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/#\/schema\/person\/24ddfd756e23cf1ce3c8e5f0fb309e6b"},"breadcrumb":{"@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/2020\/11\/24\/cpanel-whm-quotas-issues\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pheonixsolutions.com\/knowledge-base\/"},{"@type":"ListItem","position":2,"name":"cPanel\/WHM Quotas Issues"}]},{"@type":"WebSite","@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/#website","url":"https:\/\/pheonixsolutions.com\/knowledge-base\/","name":"PheonixSolutions Knowledge-Base","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pheonixsolutions.com\/knowledge-base\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/pheonixsolutions.com\/knowledge-base\/#\/schema\/person\/24ddfd756e23cf1ce3c8e5f0fb309e6b","name":"knowledge-base","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/7203df2304073f631b2bf04267130cc48b8b1a82bb0ec98285125d6bc3cb8ade?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7203df2304073f631b2bf04267130cc48b8b1a82bb0ec98285125d6bc3cb8ade?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7203df2304073f631b2bf04267130cc48b8b1a82bb0ec98285125d6bc3cb8ade?s=96&d=mm&r=g","caption":"knowledge-base"},"url":"https:\/\/pheonixsolutions.com\/knowledge-base\/author\/knowledge-base\/"}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/posts\/716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/comments?post=716"}],"version-history":[{"count":3,"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/posts\/716\/revisions"}],"predecessor-version":[{"id":875,"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/posts\/716\/revisions\/875"}],"wp:attachment":[{"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/media?parent=716"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/categories?post=716"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-json\/wp\/v2\/tags?post=716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}