{"id":869,"date":"2021-01-27T12:15:41","date_gmt":"2021-01-27T12:15:41","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=869"},"modified":"2026-05-05T12:55:09","modified_gmt":"2026-05-05T12:55:09","slug":"terminating-the-account-in-whm-by-keeping-the-dns-alive","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/01\/27\/terminating-the-account-in-whm-by-keeping-the-dns-alive\/","title":{"rendered":"Terminating the account in WHM by keeping the DNS alive"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Introduction<\/strong><\/h2>\n\n\n\n<p>In Web Host Manager, when terminating a hosting account, you may still want to retain DNS records for the domain. This is useful when the domain is still in use for services like email, external hosting, or future migration.<\/p>\n\n\n\n<p>WHM provides an option to remove the account while keeping DNS zones active.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Prerequisites<\/strong><\/h2>\n\n\n\n<p>Before proceeding, ensure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Root access to WHM<\/li>\n\n\n\n<li>Confirm whether DNS must remain active<\/li>\n\n\n\n<li>Backup of account details if required<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Implementation<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to WHM <\/li>\n\n\n\n<li>Type &#8220;terminate&#8221; in the search bar<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"282\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-14-54-33.png\" alt=\"\" class=\"wp-image-870\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-14-54-33.png 233w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-14-54-33-124x150.png 124w\" sizes=\"auto, (max-width: 233px) 100vw, 233px\" \/><\/figure>\n\n\n\n<p>3. Select the account which you want to terminate.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"80\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-36-261-1024x80.png\" alt=\"\" class=\"wp-image-872\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-36-261-1024x80.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-36-261-300x23.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-36-261-768x60.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-36-261-150x12.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-36-261.png 1532w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. To keep the DNS alive, check the &#8220;keep DNS alive&#8221; box<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"71\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-40-581-1024x71.png\" alt=\"\" class=\"wp-image-873\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-40-581-1024x71.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-40-581-300x21.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-40-581-768x53.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-40-581-150x10.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/01\/Screenshot-from-2021-01-27-17-40-581.png 1478w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. Click on remove.<\/p>\n\n\n\n<p>6. Go to DNS zone manager and verify. It will be alive.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>Using Web Host Manager, you can safely terminate hosting accounts while keeping DNS zones active. This ensures continuity of domain services even after account removal.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction In Web Host Manager, when terminating a hosting account, you may still want to retain DNS records for the domain. This is useful when the domain is still in use for services like email, external hosting, or future migration. WHM provides an option to remove the account while keeping DNS zones active. Prerequisites Before ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/01\/27\/terminating-the-account-in-whm-by-keeping-the-dns-alive\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[3,2,33],"tags":[8],"class_list":["post-869","post","type-post","status-publish","format-standard","hentry","category-dedicated-hosting","category-shared-hosting","category-whm","tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terminating the account in WHM by keeping the DNS alive - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/01\/27\/terminating-the-account-in-whm-by-keeping-the-dns-alive\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terminating the account in WHM by keeping the DNS alive - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Introduction In Web Host Manager, when terminating a hosting account, you may still want to retain DNS records for the domain. 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