{"id":898,"date":"2021-02-06T13:15:05","date_gmt":"2021-02-06T13:15:05","guid":{"rendered":"https:\/\/pheonixsolutions.com\/knowledge-base\/?p=898"},"modified":"2026-05-03T16:35:39","modified_gmt":"2026-05-03T16:35:39","slug":"how-to-fix-ip-address-has-changed-error-in-cpanel","status":"publish","type":"post","link":"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/02\/06\/how-to-fix-ip-address-has-changed-error-in-cpanel\/","title":{"rendered":"How To Fix \u201cIP Address Has Changed!\u201d Error in cPanel"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>The <strong>\u201cIP Address Has Changed!\u201d<\/strong> error in cPanel occurs when your session IP changes during login. This can interrupt access to both cPanel and WHM.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to cPanel and WHM<\/li>\n\n\n\n<li>Valid login credentials<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Implementation<\/h2>\n\n\n\n<p>There are two possibilities why you would receive the error message \u201cIP address has changed\u201d from cPanel.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Your Internet Service Provider (ISP) has a short DHCP lease time, causing your IP address to be renewed\/released and reassigned while you are logged into cPanel.<\/li>\n\n\n\n<li>You are attempting to log in to cPanel with the same account on two different devices simultaneously.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>There are two ways to resolve the error message.<\/p>\n\n\n\n<p><strong>Method 1:<\/strong><br>Log in to cPanel again, which usually resolves the issue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"292\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-36-12-1024x292.png\" alt=\"\" class=\"wp-image-899\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-36-12-1024x292.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-36-12-300x85.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-36-12-768x219.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-36-12-1536x437.png 1536w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-36-12-150x43.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-36-12.png 1773w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Method 2: Configure Cookie IP Validation Settings<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to cPanel and WHM.<\/li>\n\n\n\n<li>Go to \u2192 <strong>Server Configuration \u2192 Tweak Settings \u2192 Security Tab<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"235\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-37-18-1024x235.png\" alt=\"\" class=\"wp-image-900\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-37-18-1024x235.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-37-18-300x69.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-37-18-768x177.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-37-18-150x34.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-37-18.png 1357w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-39-38-1024x572.png\" alt=\"\" class=\"wp-image-901\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-39-38-1024x572.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-39-38-300x168.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-39-38-768x429.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-39-38-150x84.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-39-38.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Look for <strong>Cookie IP Validation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the \u201c?\u201d icon for details<\/li>\n\n\n\n<li>This setting validates IP addresses used in cookie-based logins<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"48\" src=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-42-05-1024x48.png\" alt=\"\" class=\"wp-image-902\" srcset=\"https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-42-05-1024x48.png 1024w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-42-05-300x14.png 300w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-42-05-768x36.png 768w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-42-05-150x7.png 150w, https:\/\/pheonixsolutions.com\/knowledge-base\/wp-content\/uploads\/2021\/02\/Screenshot-from-2021-02-06-18-42-05.png 1496w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Change the setting to <strong>loose.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This reduces the frequency of re-authentication<\/li>\n\n\n\n<li>You can also disable it completely if required<\/li>\n<\/ul>\n\n\n\n<p>5. Disable proxy domains<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Otherwise, you must use a proxy server with a static IP<\/li>\n<\/ul>\n\n\n\n<p>6. Clear your browser cache and log in again<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>By adjusting <strong>cookie IP validation<\/strong> settings in WHM and re-logging into cPanel, you can resolve the \u201cIP Address Has Changed!\u201d error and maintain a stable session.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction The \u201cIP Address Has Changed!\u201d error in cPanel occurs when your session IP changes during login. This can interrupt access to both cPanel and WHM. Prerequisites Implementation There are two possibilities why you would receive the error message \u201cIP address has changed\u201d from cPanel. There are two ways to resolve the error message. Method ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/02\/06\/how-to-fix-ip-address-has-changed-error-in-cpanel\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[33],"tags":[5,68],"class_list":["post-898","post","type-post","status-publish","format-standard","hentry","category-whm","tag-cpanel","tag-ipaddress-has-changed"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Fix \u201cIP Address Has Changed!\u201d Error in cPanel - PheonixSolutions Knowledge-Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pheonixsolutions.com\/knowledge-base\/2021\/02\/06\/how-to-fix-ip-address-has-changed-error-in-cpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Fix \u201cIP Address Has Changed!\u201d Error in cPanel - PheonixSolutions Knowledge-Base\" \/>\n<meta property=\"og:description\" content=\"Introduction The \u201cIP Address Has Changed!\u201d error in cPanel occurs when your session IP changes during login. This can interrupt access to both cPanel and WHM. Prerequisites Implementation There are two possibilities why you would receive the error message \u201cIP address has changed\u201d from cPanel. There are two ways to resolve the error message. 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This can interrupt access to both cPanel and WHM. Prerequisites Implementation There are two possibilities why you would receive the error message \u201cIP address has changed\u201d from cPanel. There are two ways to resolve the error message. 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