Introduction The 403, 404, and 500 errors are common HTTP errors encountered while accessing websites hosted on cPanel. These errors usually occur due to incorrect file permissions, missing files, misconfigured settings, or server-side issues. Understanding these errors and knowing how to troubleshoot them helps ensure your website remains accessible and functions correctly. Prerequisites (Make sure ..
Introduction: In a cPanel/WHM environment, each cPanel account has a contact email address that is used to receive important notifications such as backup alerts, disk usage warnings, security notices, and account-related system messages. Prerequisites: Method 1: Change Contact Email Using WHM API (Recommended) This is the official and safest method, as it updates the account ..
Introduction In shared hosting environments, the main shared IP address plays a critical role in how new hosting accounts are created and managed. In cPanel & WHM, this IP is automatically assigned to every new shared hosting account, making server administration faster and more efficient. However, there are situations where changing the main shared IP ..
Introduction Exim uses a retry database (also known as the hints database) to track temporary email delivery failures. When an email cannot be delivered due to issues such as SMTP errors, DNS failures, or temporary remote server unavailability, Exim defers the message and schedules a retry.Even after the underlying issue is resolved, Exim may continue ..
Introduction When using FTP or FTPS on a cPanel server, Pure-FTPd manages all FTP connections.However, improper passive mode configuration or firewall restrictions often cause connection failures such as: This guide explains how to properly configure Pure-FTPd passive mode on AlmaLinux 8 with cPanel, ensuring stable and secure FTP connectivity. Prerequisites 1. Root SSH access to ..
Introduction PHP-FPM (FastCGI Process Manager) is a modern and efficient PHP handler widely recommended for servers running cPanel/WHM. Compared to the legacy PHP-CGI, PHP-FPM offers better performance, improved memory usage, and enhanced security, making it ideal for high-traffic and resource-intensive websites. Prerequisites Implementation Step 1: Log in to WHMAccess WHM using your root credentialshttps://your-server-ip:2087 Step ..
Introduction PHP-FPM (FastCGI Process Manager) is an alternative PHP handler designed to improve website performance, reliability, and resource management. Enabling PHP-FPM allows PHP to handle high traffic more efficiently by managing worker processes intelligently. Prerequisites Before proceeding, ensure the following: Procedure Conclusion Enabling PHP-FPM through WHM is a simple and effective way to enhance PHP ..
Introduction While managing a WHM/cPanel server, you may encounter a situation where a user forgets their webmail (email account) password but doesn’t have cPanel access to reset it. In such cases, the easiest method is to reset the email password directly through the server using SSH/CLI. This is fast, secure, and doesn’t require logging into ..
Introduction: Managing outbound email activity is crucial for maintaining server performance, preventing spam, and protecting your mail server’s reputation. WHM allows administrators to set a global hourly email sending limit, ensuring that no domain can exceed a predefined threshold. This helps avoid email abuse, accidental mail loops, and IP blacklisting.This guide explains how to configure ..
Introduction The Track DNS tool in cPanel allows you to quickly check your domain’s DNS records and routing path. This is useful for troubleshooting issues such as incorrect domain pointing, email delivery problems, DNS propagation delays, and checking if your domain is resolving to the correct IP address. Prerequisites Steps to Use Track DNS in ..
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