How to diagnose failed restoration attempts in JetBackup

September 7, 2022 WHM

Use the following procedure to check the logs for failed JetBackup logs.

Step1. Login to WHM as the root user

Step2. Navigate to: Home »Plugins »JetBackup

Step3. Click on the JetBackup icon in the upper left area to expand the side menu:

Step4. In the left sidebar, click on the Logs menu item

Step5. Locate the failed restoration from the table, and click on it to expand further options

Step6. Click “View Log File”

Step7. Review the log for further details about why the restoration failed