I am logging onto Cpanel fine but when trying to access RVsitebuilder i receive the following fatel error message.

Fatal error:
The encoded file /var/cpanel/rvglobalsoft/rvsitebuilder/www/ionctestlicense.php requires a license file.
The license file /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilder.lic has expired. in Unknown on line 0

I have no idea what this means can anyone help? Or could anyone point me to the right place to get help?

Solution:

You just need to execute the following commands from SSH to resolve this issue.

rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.php
rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt
perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi

Leave a Reply