Introduction: In a cPanel/WHM environment, each cPanel account has a contact email address that is used to receive important notifications such as backup alerts, disk usage warnings, security notices, and account-related system messages. Prerequisites: Method 1: Change Contact Email Using WHM API (Recommended) This is the official and safest method, as it updates the account ..
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Introduction In shared hosting environments, the main shared IP address plays a critical role in how new hosting accounts are created and managed. In cPanel & WHM, this IP is automatically assigned to every new shared hosting account, making server administration faster and more efficient. However, there are situations where changing the main shared IP ..
Introduction Exim uses a retry database (also known as the hints database) to track temporary email delivery failures. When an email cannot be delivered due to issues such as SMTP errors, DNS failures, or temporary remote server unavailability, Exim defers the message and schedules a retry.Even after the underlying issue is resolved, Exim may continue ..
Introduction When using FTP or FTPS on a cPanel server, Pure-FTPd manages all FTP connections.However, improper passive mode configuration or firewall restrictions often cause connection failures such as: This guide explains how to properly configure Pure-FTPd passive mode on AlmaLinux 8 with cPanel, ensuring stable and secure FTP connectivity. Prerequisites 1. Root SSH access to ..
Introduction PHP-FPM (FastCGI Process Manager) is an alternative PHP handler designed to improve website performance, reliability, and resource management. Enabling PHP-FPM allows PHP to handle high traffic more efficiently by managing worker processes intelligently. Prerequisites Before proceeding, ensure the following: Procedure Conclusion Enabling PHP-FPM through WHM is a simple and effective way to enhance PHP ..
Introduction While managing a WHM/cPanel server, you may encounter a situation where a user forgets their webmail (email account) password but doesn’t have cPanel access to reset it. In such cases, the easiest method is to reset the email password directly through the server using SSH/CLI. This is fast, secure, and doesn’t require logging into ..
Introduction: Managing outbound email activity is crucial for maintaining server performance, preventing spam, and protecting your mail server’s reputation. WHM allows administrators to set a global hourly email sending limit, ensuring that no domain can exceed a predefined threshold. This helps avoid email abuse, accidental mail loops, and IP blacklisting.This guide explains how to configure ..
Introduction Greylisting is an effective email security feature available in WHM that helps reduce unwanted spam emails. When Greylisting is enabled, the mail server temporarily rejects emails from unknown or suspicious senders on their first attempt. Legitimate mail servers will retry after a short delay, while most spam servers do not retry, resulting in automatic ..
Introduction: Adding additional IP addresses to your cPanel server allows you to host multiple websites on separate IPs or assign dedicated IPs for SSL certificates and reseller accounts. This helps in better management and isolation of hosted domains. Prerequisites: Steps to Add IP Address: Step 1: Log in to WHM as root → URL: https://yourserverip:2087 ..
Introduction Resetting a cPanel password is a common task for web hosting administrators. Whether a user forgets their login credentials or you need to update security settings, WHM (Web Host Manager) provides an easy and secure way to reset cPanel account passwords. This guide will walk you through the steps to quickly reset a cPanel ..
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