Introduction When managing domains in WHM/cPanel, you may encounter the error: “The domain is already pointed to an IP address that does not appear to use DNS servers associated with this server.” This issue typically occurs when a domain’s DNS is hosted externally (for example, with a third-party DNS provider or another server), while you’re ..
Category : WHM
Introduction cPanel and Web Host Manager may sometimes encounter quota-related issues where user disk usage appears incorrect. Common symptoms include accounts showing unlimited disk space, 0 MB usage, or inaccurate quota reporting. Prerequisites Before proceeding, ensure: Implementation Step 1: Run Automatic Quota Fix Login via SSH as root and execute: /scripts/fixquotas This command rebuilds and ..
Introduction If you encounter the DATABASE ERROR: CONNECTION FAILED! while logging into Roundcube, it usually indicates an issue with the Roundcube database connection. This can be resolved by updating the Roundcube installation from the server. Prerequisites Implementation Step 1:Log in to your server via SSH as root Step 2:Run the following command: /usr/local/cpanel/bin/update-roundcube –force Step ..
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