Introduction Email delivery issues can occur due to misconfigured DNS, mail server settings, or client-side errors. Web Host Manager provides a built-in Mail Troubleshooter tool that helps trace the path of an email and identify where the issue occurs. Prerequisites Before proceeding, ensure: Implementation 4. Enter the Email address you wish to trace here. 5. ..
Introduction The cPanel update script (upcp) runs automatically via cron to keep your server updated. In WHM, you can modify its schedule to run during off-peak hours to avoid performance impact. Prerequisites Implementation Step 1:Log in to WHM using the server root credentials. Step 2: Step 3: Conclusion By adjusting the upcp cron schedule in ..
Introduction: The cPanel allows your website to load from another domain name. When a user enters the Alias Domain names on the browser to access the websites, the cPanel automatically redirects them to your main domain name and the main website.Note:1. Alias domain name must be registered already.2. Domain’s Nameservers must be configured to point ..
Introduction While creating a subdomain in cPanel, you may encounter the error: This typically occurs when the subdomain you are trying to create matches or falls under the server’s hostname domain, which is restricted by default in Web Host Manager. Cause By default, WHM prevents users from creating subdomains that overlap with the server’s hostname ..
Introduction When managing domains in WHM/cPanel, you may encounter the error: “The domain is already pointed to an IP address that does not appear to use DNS servers associated with this server.” This issue typically occurs when a domain’s DNS is hosted externally (for example, with a third-party DNS provider or another server), while you’re ..
Introduction cPanel provides a built-in File Manager that allows users to upload, download, and manage website files directly from the browser without using FTP. It is a quick and convenient way to handle files on your hosting account. Prerequisites Before proceeding, ensure: Implementation Step 1: Log in to cPanel. Step 2: Click on File Manager In ..
Introduction cPanel and Web Host Manager may sometimes encounter quota-related issues where user disk usage appears incorrect. Common symptoms include accounts showing unlimited disk space, 0 MB usage, or inaccurate quota reporting. Prerequisites Before proceeding, ensure: Implementation Step 1: Run Automatic Quota Fix Login via SSH as root and execute: /scripts/fixquotas This command rebuilds and ..
Introduction Forgetting your hosting account password is a common issue. Fortunately, cPanel provides a simple and secure way to reset your password using your registered email address. This guide walks you through the step-by-step process to regain access to your account. Prerequisites Before resetting your password, ensure the following: Steps to Reset cPanel Password Conclusion ..
Introduction If you encounter the DATABASE ERROR: CONNECTION FAILED! while logging into Roundcube, it usually indicates an issue with the Roundcube database connection. This can be resolved by updating the Roundcube installation from the server. Prerequisites Implementation Step 1:Log in to your server via SSH as root Step 2:Run the following command: /usr/local/cpanel/bin/update-roundcube –force Step ..
Introduction PHP extensions are additional modules that enhance the functionality of PHP on your website. They allow your applications to perform tasks such as image processing, database connectivity, encryption, file handling, and much more. Enabling the required PHP extensions through cPanel helps ensure that your website, CMS, or custom application runs smoothly and meets all ..
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